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Client: Multi-tenant deployment
Custom-branded portals and routing for IT helpdesk and facility maintenance operations under one platform.
Several Nash-managed clients required ticketing for IT helpdesk and facility maintenance, but without standing up separate platforms per organization. Nash deployed ManageEngine ServiceDesk Plus in a multi-tenant configuration that gives each client its own branded portal while consolidating engineering operations on the back end.
ManageEngine ServiceDesk Plus deployment with multi-tenant configuration, custom portal branding per client, routing rules, SLA policies, and automated reporting. Integration with email and authentication.
Internal platform owned and operated by Nash, offered to facility maintenance and managed-service clients as part of their service contract.
Initial deployment in 6 weeks; new tenants onboarded in days.
Clients receive a branded, professional ticketing experience. Nash operations gain consolidated visibility across the full book of work.
Nash shares engagement artifacts with qualified buyers under NDA. Request a copy and we will reply within one business day.
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Software & Technology
End-to-end renovation of Bashar Soft's headquarters across ground and basement floors, integrating electrical, low-current, ICT, and facility scopes under a single delivery.
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BPO & Contact Centers
End-to-end call center infrastructure — servers, enterprise network switching, call center manager platform, full configuration, and ongoing services.
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