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Client: Sky CX
End-to-end call center infrastructure — servers, enterprise network switching, call center manager platform, full configuration, and ongoing services.
Sky CX required scalable contact center infrastructure to support its growing agent operations. The deployment needed to integrate compute, network, and call center management into a single operational stack with the reliability standards that contact center work demands.
Design, supply, and deployment of enterprise server infrastructure, network switching, and call center manager platform — with full configuration, commissioning, and operator handover.
Design-build with post-deployment configuration support and ongoing managed services option.
Approximately 3 months from kickoff to operational handover.
Sky CX gained a documented, operationally-ready call center infrastructure stack — supplied, configured, and supported by a single integrator.
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Software & Technology
End-to-end renovation of Bashar Soft's headquarters across ground and basement floors, integrating electrical, low-current, ICT, and facility scopes under a single delivery.
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Real Estate & Design Consultancy
End-to-end advisory and delivery — design authority, detailed BoQ, vendor selection, ICT renovation, CCTV, access control, and a turnkey data center — for a leading Egyptian real estate and design consultancy.
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