International Organizations
Multi-Site Facility Maintenance Program for a UN Agency in Egypt
Centralised ticketing and SLA-driven response across multiple sites for a UN agency in Egypt.
Read case studyFacility Technology & Managed Services
Nash operates what Nash builds. Our facility and managed-services practice runs the day-to-day of integrated estates — ticketing, preventive maintenance, on-site engineering — so client teams can focus on their mission, not their infrastructure.
Smart-building integrationMulti-site maintenanceServiceDesk & SLAsField engineering
What we deliver
Smart-building integration
BMS, lighting, HVAC, and access systems integrated under a single operational view with documented control logic.
Multi-site maintenance programs
Preventive and corrective maintenance scoped per site, scheduled centrally, and reported against contractual SLAs.
ServiceDesk-based ticketing
ManageEngine ServiceDesk Plus deployed for IT and facility tickets with routing, escalations, and SLA reporting.
On-site engineering and field services
Resident and dispatched engineers across Egypt and the Gulf, backed by a regional spares and logistics chain.
Spares and consumables programs
Critical-spare strategies and consumables replenishment aligned to your uptime and budget commitments.
How we work
Step 01
Discovery
We start by listening — to operators, end users, and the constraints that shape the environment. Site surveys, requirements capture, and a written scope baseline come out of this phase.
Step 02
Design
Engineering-led design with bill of materials, layouts, IP plans, and acceptance criteria. We present trade-offs in plain language, not vendor brochures.
Step 03
Deploy
Installation, configuration, and commissioning against the design — coordinated with civil, MEP, and client operations. Cutovers run on planned windows with rollback paths.
Step 04
Operate
Handover with documentation, training, and a defined support model. Many clients continue with us under facility maintenance and managed-service programs.
Technologies and partners
Engineering-led vendor selection. We deploy and support the platforms below across this practice.
ManageEngine
Schneider Electric
Honeywell
Siemens
Recent work in this practice
Multi-tenant deployment
ManageEngine ServiceDesk Multi-Tenant Rollout
Custom-branded portals and routing for IT helpdesk and facility maintenance operations.
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